Private dealership extension

Kelmar Vehicle Scanner support

The supported environment is current desktop Google Chrome, a permitted Chrome Web Store or unpacked installation, an authenticated Facebook account with Marketplace access, and an authorised Kelmar sourcing dashboard account.

Before scanning

  1. Sign in to Facebook and open a Marketplace vehicle search results page.
  2. Open the extension and confirm the supplied HTTPS dashboard URL and API token.
  3. Choose bounded filters and limits, then click Start scan. Opening Facebook alone never starts scanning.

Troubleshooting

  • If the popup cannot find Marketplace, make the Marketplace search tab active and retry.
  • If Facebook requests verification, complete it directly in Facebook; the extension never receives the password.
  • If a scan was interrupted by reload, choose Resume or Discard explicitly in the popup.
  • If dashboard synchronisation fails, confirm internet access and use Retry sync. Do not uninstall while results are pending.
  • Temporary inactive listing tabs should close automatically. If one remains after stopping, close it and report the scan time.

Contact support

Email dev@kelmarvehiclesltd.co.uk with the extension version, approximate scan time, the visible error message and steps to reproduce. Never email the API token, Facebook password or cookies.

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